Our commitment to high standards and customer service is demonstrated by Greens Removals being the only company in East Anglia, and one of only a handful of companies nationally to have achieved all three of the Quality Service Standards relevant to the removals industry.
BS EN 12522, The European Standard for removals, BS EN 14873 for storage of furniture and personal effects for private individuals and commercial moving standard BS 8522 are your guarantee that Greens systems, procedures, documentation and quality standards for have been assessed by an independent 3rd party and have reached the highest standards.
These standards are the first and only recognised quality standards specifically aimed at furniture removals and storage for the benefit of the private individual. Certified companies operate to clearly defined standards and the procedures are designed to benefit you, the customer, at every stage of your move.
Maintaining this certification involves evaluation and annual surveillance by QSS (Quality Assured Services Standards Ltd).
Standards ensure desirable characteristics of products and services such as quality, environmental friendliness, safety, reliability, efficiency and interchangeability - and at an economical cost.
When products and services meet our expectations, we tend to take this for granted and be unaware of the role of standards. However, when standards are absent, we soon notice. We soon care when products turn out to be of poor quality, or are unreliable or dangerous.
If you choose a company which has gained these qualifications, you can be assured that they will have demonstrated their ability to meet their stringent requirements on a daily basis.
Rigorous standards exist to benefit you the customer:
Certified companies are assessed annually.
Set procedures are in place covering:
There are minimum requirements for vehicle equipment, and packing materials.
You will receive full information about your move at every stage.
You can be secure in the knowledge that your Quality Service Standards Ltd. assessed remover will carry out the service you expect.
Quality Service Standards Ltd.
QSS was founded to provide a service for removal companies seeking to take advantage of assessment and certification to BS EN 12522 and has now expanded its services into, among other things, assessment and certification to BS EN 14873 and BS EN 8522.
The standards are administered by the British Standards Institute. QSS is certified as an assessor by BSI and can enforce compliance by certified companies.
QSS has demonstrated its competence, impartiality and performance capability by gaining accreditation by the United Kingdom Accreditation Service. UKAS is the sole national accreditation body recognised by government to assess, against internationally agreed standards, organisations that provide certification, testing, inspection and calibration services.Kitemark - Domestic Removals